Keeping Customers Informed


Frequently Asked Questions

CustoPrint is committed to making your custom apparel, banners, and more come true. Trust us with your vision for a one-of-kind product that will be the talk of your event or business! We offer fast turnaround times on most small orders and walk-ins at our Rochester, NY, shop!

Q. What is your pricing?

A. For custom prints, we give out custom quotes. Stop by our shop or fill out an online order form, and our team will contact you as soon as possible!

Q. What is your quantity minimum and maximum?

A. There is no limit or maximum to the amount that we can print.

Q. Is there a preferred format you’d like to have me send?

A. Pdfs, jpegs, photoshop files, and eps are all acceptable formats.

Q. What happens after I place my order?

A.  After orders are submitted, an invoice is sent for payment, or you can come into the shop to pay. Our typical turnaround time is 1-5 business days after the design is approved.

Have questions we didn’t answer? Contact us at 585-434-5015 today!

Business Hours

Monday- Friday:
11 AM - 6 PM

Saturday- Sunday:

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